FAQs
We’ve collected all your FAQs here on this page to quickly answer your most pressing questions! Please use the following links to jump to your most relevant section.
Tickets, Dates, Hours / Parking & Public Transportation / Food /
Costumes & Weapons / Misc. & Policies
Our mission is to provide a safe, clean, and inviting experience for family entertainment. To ensure all of our guests enjoy their time at the Renaissance Pleasure Faire, we require every visitor to comply with our CODE OF CONDUCT.
COVID-19 INFORMATION
Please note that we have made a few changes at the Faire by incorporating guidelines received from the CDC and appropriate governmental and local agencies. Our goal is to keep you, our valued guests, our participants, entertainers, and staff safe.
Some images that are shown throughout this website, our social media channels, and other promotional materials do not represent current operational guidelines or health and safety measures.
2023 Entrance Requirements:
1. Unvaccinated individuals, including children, are encouraged to wear a mask where social distancing is not possible (lines, show seating, etc.). Masks are not required.
2. Some experiences may be modified to reduce physical contact.
3. For the protection of everyone, we encourage you to take advantage of the COVID-19 vaccination offered free of charge through your local Health Department, and various pharmacies in your area. Proof of vaccination is not required to attend the Faire.
4. Please be mindful of keeping your social distance around other guests.
5. If you have flu-like symptoms such as a cough or fever, we encourage you to stay home.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.
By visiting the Renaissance Pleasure Faire, a Renaissance Entertainment Productions event, you voluntarily assume all risks related to exposure to COVID-19.
Our Faire is 20 acres of pure fun! 13 stages offer a variety of entertainment all day long. In addition, we dazzle you with a fully armored joust, the Queen and her glittering Court, amazing arts and crafts, delicious food, fine spirits, music, dance, parades, rides, and games. Join us for a day of play!
We are open Saturdays and Sundays, April 15 – May 21, 2023, from 10:00 a.m. until 7:00 p.m.
Ticket prices are $42.00 for Adults. $21.00 for Children. Children 4 and under are always free. For more information on ticket prices, click here.
Admission price includes all entertainment: the Joust, parades, music, dance, interactive living history exhibits, and craft demonstrations. Select lessons, activities, and pageants for children are also included.
FRAUD AND TICKET SCAM ALERT: We have received recent reports of ticket fraud and scams. Please know that the Renaissance Pleasure Faire cannot guarantee the validity of tickets purchased through any entity other than RenFair.com or ShowClix. To avoid problems with counterfeit, stolen, void, or inflated tickets, purchase them directly and only from the Renaissance Pleasure Faire website or in person at our venue box office.
Any sort of ticket scalping is strictly prohibited by the Renaissance Pleasure Faire.
As always, the only way you can be 100% sure your tickets are real and will get you in is to buy them from our sources. Together we can fight fraud.
Yes! Members of the military with valid IDs and seniors age 62+ receive $5.00 off any regularly priced Box Office ticket. Cannot be combined with other coupons or offers. Not valid for online tickets.
Do not worry! ShowClix has recorded your transaction and you will get your tickets. Please contact their customer care team by phone or email. support@showclix.com or 1.888.850.8718
Customer Care is available Monday – Friday, 10 a.m. – 6 p.m. EST
For weekend assistance please visit http://showclix.force.com/support/
You can give tickets as gifts! The ticket purchaser’s name appears on the ticket simply as a security feature. We will not be checking the name printed on the ticket at the gate unless there is a barcode error. Happy gifting!
Yes. Tickets are valid on a specific date. Holidazzle tickets have a flexible date range as is printed on those tickets.
If you have a 2023 single-day dated ticket(s) from Showclix, you may exchange tickets for any other 2023 operational date, pending availability.
The instructions are in your confirmation email, or you may follow the instructions here:
https://showclix.force.com/
Note that you must create an account in order to exchange tickets. If you do not already have an account, there is no charge and it is quick and easy to do. Simply go to this link, click on ‘forgot password’, and follow the prompts. Then after you log in you will click on the word ‘Replace’ and follow the two steps from there.
2023-dated tickets are valid only during the 2023 season.
Our box office happily accepts Visa, Mastercard, and American Express to purchase your admission tickets. Our box office does NOT accept debit cards or Discover. Our food and drink booths are cash only. Each vendor on-site creates their own policy regarding credit cards (although most of them do accept cards nowadays). ATMs are located throughout the site for your convenience.
Yes, you can ask for a hand stamp from the greeters at the front gate.
Yes, you can request a “shopper pass” at the Will Call window. The Shopper Pass is only for guests who have already visited the Faire in the current season, and who have a receipt for the item they are picking up. You must leave your photo ID and a $42.00 deposit at the Will Call window. You have one hour to complete your transaction in the Faire and return to the Will Call window.
Santa Fe Dam Recreational Area charges a $12.00 entry fee per visit. ($14 for RVs, $20 for limousines, and $35 for buses.) Cash, Visa, Mastercard, or American Express accepted.
Santa Fe Dam retains all fees for access.
The Renaissance Pleasure Faire has no control over access pricing.
A Park attendant will collect your access fee.
There is no additional charge for parking on top of what the Dam requires. General parking is estimated anywhere from 300 to 2500 feet away from the front gate.
ADA Accessible parking is available, please have your placard displayed so attendants can direct you to a close parking location. There is no additional cost to use the ADA Accessible lot.
Uber/Lyft users do NOT have to pay the vehicle access fee. Your driver must show ride confirmation to the gate attendant and you’ll be able to use the pick-up/drop-off point located near the Faire’s front gate!
VIP Parking
New! Park near the front gate and arrive like royalty!
Purchase one of just 300 VIP parking passes available each Faire day and you’ll be positioned just steps away from the front gate. VIP Parking is only $25 (plus taxes and fees) per vehicle (passenger cars only – no RVs, campers, trailers, buses, etc.). Reserve your space now and your space is guaranteed…no worries about the lot filling up! You must purchase VIP parking in advance online. VIP parking is not available for sale through the Box Office.
A VIP Parking pass does NOT include the $12 vehicle access fee charged by the Santa Fe Dam Recreation Area. All vehicles must pay the access fee to the Dam when they arrive.
To access the VIP lot, once past the Santa Fe Dam Access Point, turn your hazard lights on and have your VIP QR code or Barcode ready to display to our traffic team (wearing yellow shirts). One-time access only, no in and out privileges.
The VIP parking lot opens at 9 a.m. The Faire begins at 10 a.m.
VIP parking is limited to 300 vehicles every Faire day. There are thousands of additional parking spaces available in our lots at no additional charge (please note that the Santa Fe Dam charges all vehicles an access fee and the Renaissance Pleasure Faire does not control access pricing or receive any benefit thereof). ADA Accessible parking is located closest to the gate at no charge first-come-first-served.
Yes. RV parking is available. There is no additional charge to park an RV.
However, the Santa Fe Dam is not an overnight park. There is no camping of any kind. All vehicles must exit the park each night.
Take the Metro to the Irwindale Station and use your favorite ride share app to get to the Faire. Uber/Lyft users do NOT have to pay the vehicle access fee. Your driver must show ride confirmation to the gate attendant and you’ll be able to use the pick-up/drop-off point located near the Faire’s front gate!
We offer a variety of fresh, delicious food for our guests to enjoy at concession stands throughout our Faire; however, we understand that guests may need to bring food and drink into our Faire. Please note the following guidelines for bringing food and drink into our park:
Acceptable items:
- Any food required for medical purposes and medically–indicated nutritional supplements
- Any food required for special dietary needs
- Baby food/baby formula
Prohibited items:
- Picnic lunches
- Food that requires heating or refrigeration
- Alcohol and glass containers (excluding baby food jars)
- Coolers
Yes, we offer fresh, healthy alternatives to traditional fare. Our complete menu can be found here. Food booths also feature signs noting which items are vegetarian and gluten-free.
Also, vegetables and starches are fried in different containers than meats.
Yes, everyone is welcome to bring in one sealed disposable water bottle or one empty refillable bottle. Water fountains inside the Faire are located at the two permanent restroom locations: in the food court and on the path to the joust.
Although many of our guests arrive in costume, we recommend wearing comfortable clothing. However, we feel the experience of the Faire is heightened and more fun when you come dressed to play.
Yes! Belrose offers costume rentals for all ages and all body sizes.
Child-sized costumes range in price from $8 – $25 (Average price is $15)
Adult-sized costumes range in price from $18 – $65 (Average price is $39)
Visit http://www.thebelrose.com/ and click Renaissance Faires for more information.
Full-face covering masks (such as with fursuits) are welcome, but we must ask that you remove the mask before you reach the entrance gate as we take your ticket. Once you are inside the Faire you may put your costume mask back on.
Note: This applies only to costume masks. Medical masks do not need to be removed.
Yes. Due to safety & insurance requirements, all guests are required to wear shoes at all times. Tennis shoes, boots, sandals, flip-flops, etc. are all permitted. Bare feet are never appropriate.
We want all guests to have a great time while being as safe as possible. Our primary rule is all weapons should be sheathed and peace-tied. Foam/LARP/Plastic weapons do not need to be sheathed where sheaths do not exist for their dimensions. Realistic-looking weapons cannot be carried “in hand” and must be peace-tied to your person. Exposed sharpened steel is not permitted. Metal blades must be zip-tied into their sheath and to your belt or baldric. At no point should a bladed weapon ever be drawn from your side/back. Replica firearms must have the trigger zip-tied in the ‘fired’ position. Toy guns must have their orange tip on the end of the barrel. Wooden walking sticks are mobility devices and do not fall under our weapon policy. You may bring a bow and arrows, however, the bow must be unstrung or strung with yarn or some other cord that cannot hold tension. Arrows must be untipped and peace-tied into their quiver. Our service team will check all weapons at the gate and offer assistance if needed.
Yes. You may bring your bow if it is unstrung, or strung with yarn (or some other line that cannot hold tension). Arrows must be untipped and cable-tied together and secured to the quiver. Our service team at the entrance gate will assist you if you do not know how to peace tie your weapon.
No. Due to an unfortunate number of people who have brought instruments and attempted to busk in our streets, you may not bring in any instrument.
No pets are allowed at the Renaissance Pleasure Faire. Service animals are permitted. All service animals must meet the Federal ADA guidelines. According to the ADA, only dogs can be designated as service animals. Emotional support animals Do Not enjoy the same rights. They are not allowed into the faire. All other animals and pets are prohibited. Service animals MUST remain on a leash or harness and under the control of the owner at all times. The ADA does not require that all animals be accommodated at all times. The ADA guidelines stipulate that the dog must be leashed or under strict verbal command at all times. Even if the dog is a service animal, we are not obliged to accommodate the animal if these guidelines are not met.
We ask you do not leave animals on the sidewalks and surrounding areas of the park perimeter. In such cases, the appropriate authorities will be notified. All ADA service dogs must be in compliance with 2018 LA Parks ordinance and ADA.
https://www.ada.gov/regs2010/
http://publichealth.lacounty.
Please do not request to bring your service dog who is currently “in training”. With the best of intentions, a service dog in training is just that, in training. You risk harmful advancement and potential anxiety development having a dog in a very dusty and busy environment competing with thousands of feet moving right next to them. Please wait until they are fully vetted to provide the service which will help you.
For your convenience, the following amenities are on the Faire grounds:
ASL Interpreters (A complimentary schedule of interpreted shows is available at the Information Booth)
ATMs
First Aid
Accessible Rest Rooms
Lost & Found
Rest Rooms
Spanish Language Information
Water Fountains
Yes, with the understanding that we are an outdoor event.
We do not have any motorized chairs or scooters.
For the comfort of all guests, smoking of tobacco, e-cigarettes, or other products that produce a vapor or smoke is allowed only in designated smoking areas.
Yes, we do! Please call the office at 626.969.4750 to see if your item was turned over to us.
We do not have facilities for weddings, birthdays, corporate or private parties.
Yes. There are dozens of nearby hotels, motels, and campgrounds. We do not recommend any hotel over the others. There is no camping at the Faire site or the Santa Fe Dam Recreation Area.
The Faire is open rain or shine. No rain checks or refunds are offered.
All our policies can be found here.