March 19, 2020 update: Per Mayor Garcetti and Governor Newsom, our office is closed as of midnight this evening. We will continue to exchange your 2020 ticket purchases for the 2021 event, but there may be a longer delay in their fulfillment. Please continue to check back for further details. We will take care of you as fast and as safely as we can. We appreciate your understanding and patience.

March 17, 2020: Per recommendations from the CDC and the Governor of the State of California, we will not be opening the Renaissance Pleasure Faire this season. We will reopen for our 59th season on April 3, 2021.

Tickets
TWO FOR ONE: Return your 2020 General Admission ticket(s), and we will exchange them for general admission ticket(s) valid for the 2021 season, plus one complimentary ticket (value: $29.95 each) for each paid ticket you return to us!
To take advantage of this offer, please mail your ticket(s) to the following address, postmarked no later than April 1, 2020. Please allow 4-6 weeks for processing.
Renaissance Pleasure Faire
ATTN: Tickets
5027 Irwindale Avenue, STE 200
Irwindale, CA 91706 

If you have obtained a mobile-only ShowClix ticket, please forward that ticket, along with your mailing address and contact information, to reception@renfair.com.  

For those choosing not to accept the two for one ticket exchange, please contact ShowClix for a full refund. ShowClix Customer care can be reached through the following methods:

ShowClix Customer Care 
Email: refunds@showclix.com (recommended)
Phone: 1-888-718-4253, opt. 1
Hours: Mon. – Fri. 9 am – 9p, and Sat./Sun. 10 am – 6 pm EST
Please be patient, as ShowClix wait times are currently longer than usual.
Season Passes
Season pass holders may roll their season passes over to 2021, or may contact ShowClix for a full refund. 
To redeem your 2021 season pass, please mail your current season pass ShowClix receipt to the above listed address, postmarked no later than April 1, 2020. Please allow 4-6 weeks for processing.
 
Friends of Faire
Those who purchased Friends of Faire Memberships may roll their memberships over to 2021, or may contact ShowClix for a full refund.
To redeem your 2021 Friends of Faire Membership, please mail your current membership ShowClix receipt to the above listed address, postmarked no later than April 1, 2020. Please allow 4-6 weeks for processing.
 
Pub Crawl
Pub Crawl: Those who purchased Pub Crawl tickets will automatically receive a refund via our ticket partner, ShowClix, no later than April 1, 2020.
 

We appreciate your understanding and patience during this challenging time. Huzzah to the 2021 season! Godspeed, and stay safe!

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.